Over 150.000 businesses have put their trust in Freshchat.

FRESHCHAT FEATURES

MESSAGING CHANNELS

Communicate on multiple channels using one single platform.
Choose the channel of your choice, connect and start Messaging!

  • WhatsApp for Business
  • Facebook Messenger
  • Your website
  • LINE*
  • Wechat*

CHATBOTS

Integrate Chatbots into your communicative processes easily and increase your productivity.

  • Connect with Freshdesk, Google Calendar and Freshsales.
  • Let the bots respond to various inquiries on different topics through the power of AI.
  • Let the Freddy Chatbot analyze customer conversations and then use Machine Learning to create questionnaire lists.
  • Bots will understand the questions in native languages of each customer and respond to them back.

INTEGRATIONS

  • Whatsapp
  • Apple Business Chat
  • Facebook Messenger
  • Freshdesk
  • Freshsales
  • Shopify
  • Clearbit
  • Zendesk
  • Slack
  • WordPress
  • OBI4wan

PROACTIVE CAMPAIGNS

Engage with your visitors before they leave. Use Triggered Messages to proactively target visitors and send them customized messages based on where they come from, who they are and their activities on your website.

  • Specific Targeting
  • Triggering Options
  • Campaign Trends

FRESHCHAT PRICING TABLE

PLAN - PRICE

Description

SPROUT

100 Agents

$0

Free

Inbox Views

Topics

Team Inbox Lite (Chrome extension)

Groups

Conversation Labels

Bulk Actions

User Properties

Desktop Notifications

Mobile SDK

Mobile Push Notifications

Wordpress

Freshdesk integration

BLOSSOM

User / Month

$19

$15 (Annual Payment)

Sprout Plan All Features

Assignment Rules

Priority Inbox

Canned Responses

Private Notes

User Events & Timeline

User Segmentation

Business Hours (Global)

Offline experience

Basic Dashboard

FAQs

Conversations Overview Report

Facebook Messenger

Files

Freshsales integration

Freshmarketer integration

Marketplace (App Store)

GARDEN

User / Month

$39

$29 (Annual Payment)

Gonca Planı Tüm Özellikler

Team Inbox Lite

Otomatik Çözümleme

Dosyalar

Takım Performans Raporu

CSAT Anketi

CSAT Raporu

WhatsApp Business (Eklenti)

Marketplace (Uygulama Mağazası ve Özel Uygulamalar)

ESTATE

User / Month

$59

$45 (Annual Payment)

Garden Plan All Features

IntelliAssign

Business Hours(by Groups)

Co-Browsing

Live Translate

Advanced Dashboard

Advanced Automations POPÜLER

Agent Availability Report

Multilingual Support

Apple Business Chat POPÜLER

Roles and Permissions

FOREST

User / Month

$99

$69 (Annual Payment)

Estate Plan All Features

Chatbots FREDDY

Chatbot Analytics FREDDY

Allowed IPs

Allowed Domains

User Authentication(JWT)

FRESHCHAT PRICING TABLE

PLAN - PRICE

Description

WhatsApp API

1000 BSM / per month

$150

$1200 (Annually payment)

Messages From Business (BSM) stands for the number of texts sent by a business in a month’s time. Texts coming from customers are free of charge.

Only 1000 Texts per month (BSM) are free of charge.

Each group of 1000 messages sent after the first 1000 messages will be charged 1 USD. (For instance, when 3000 messages are sent, your final bill will be your monthly license bill plus extra 2 USD)

Proactive Messages: Facebook charges users extra fees for the texts sent to customers on Whatsapp if the license owner initiated the chat. The template of these texts should be designed in a way that fits Facebook’s criteria. 0.01$ per message.

Mindbehind Bot

Monthly

100₺

Appointment fee: 1₺

*Bot Infrastructure, the scope of session and extra fees
An appointment is basically a session made with just one user. When the bot completes a 48 hour long conversation with a user, it counts as 1 session and costs you 1₺.